General Sales Policy

Updated last on march 16th 2026.

1. Scope

These General Sales Policies apply to all purchases made through the Georges Laurence website. By placing an order, customers agree to the terms outlined below.

2. Products

Georges Laurence offers ready-to-wear garments and accessories designed with a focus on quality, craftsmanship, and design.
Product descriptions, images, and prices are presented as accurately as possible. Minor variations in color or details may occur due to screen settings or production processes.

3. Prices

All prices are displayed in EUR and include applicable taxes, unless stated otherwise.
Shipping costs are calculated and displayed at checkout.
Georges Laurence reserves the right to modify prices at any time, without affecting orders already confirmed.

4. Orders

An order is considered confirmed once payment has been successfully processed and an order confirmation email has been sent.
Georges Laurence reserves the right to refuse or cancel any order in case of suspected fraud, payment issues, or stock unavailability.

5. Payment

Accepted payment methods are indicated on the website at checkout.
All payments are processed securely through authorized payment providers.

6. Shipping and Delivery

Orders are prepared and shipped within the timeframe indicated on the website.
Delivery times may vary depending on destination and carrier.
Georges Laurence is not responsible for delays caused by carriers, customs, or force majeure events.

7. Returns and Exchanges

7.1 Return Conditions

Customers may request a return within 14 days of receiving their order, in accordance with applicable consumer law.
Returned items must be unworn, unwashed, and in their original condition, with all tags and packaging intact.

7.2 Exclusions

Certain items may not be eligible for return, including:

• Made-to-order or customized pieces

   

7.3 Return Process

To initiate a return, customers must contact Georges Laurence at contact@georgeslaurence.com
Return shipping costs are borne by the customer, unless the item is defective or incorrect.

7.4 Refunds

Refunds will be processed within 14 days after receipt and verification of the returned items.

8. Defective or Incorrect Items

If a product is defective or incorrect, customers must contact Georges Laurence within 7 days of receipt with supporting details and images.
Georges Laurence will propose an appropriate solution (replacement, repair, or refund).

9. Intellectual Property

All content on the Georges Laurence website, including images, texts, logos, and designs, is the exclusive property of Georges Laurence and may not be used without prior authorization.

10. Liability

Georges Laurence shall not be held liable for indirect damages resulting from the use of the website or purchased products.

11. Personal Data

Personal data is processed in accordance with the Privacy Policy available on the website.

12. Applicable Law

These General Sales Policies are governed by French law.
In case of dispute, an amicable solution will be sought before any legal action.